Privacy, terms & cookies.

Privacy Policy

This privacy policy explains how BioChain Limited collects, uses and protects personal data in connection with our website and services. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where applicable, the EU GDPR.

1. Who we are

BioChain Limited (referred to as "BioChain" , "we" , "us" , or "our" ) is a company registered in England and Wales. We operate the website at thebiochain.com and provide infrastructure services for data provenance and integrity.

We act as the data controller for personal data we collect about visitors to our website, prospects, customers, partners and applicants.

Registered office: Waynefleet House, 139 Eastgate, Louth, Lincolnshire, England, LN11 9QQ

Company number: 16211490 (England and Wales)

ICO registration: in progress

Email: privacy@thebiochain.com

2. What information we collect

We collect personal data in the following ways:

• Information you provide directly — when you contact us, request a demo, subscribe to our insights, apply for a role, or otherwise communicate with us. This typically includes your name, work email, company, role and the content of your message.

• Information collected automatically — when you visit our website, we collect technical data including IP address, browser type, device information, referring URL, pages visited and time spent on the site. This is collected through cookies and similar technologies (see our Cookie Policy below).

• Information from third parties — we may receive limited information about you from analytics providers, marketing platforms, or business contacts who have introduced you to us.

3. How we use your information

We use personal data to:

• Respond to your enquiries and provide information you have requested.

• Provide and improve our services and the BioChain platform.

• Send you updates and content you have subscribed to.

• Understand how our website is used and improve it.

• Comply with legal and regulatory obligations.

• Protect our legitimate business interests, including security and fraud prevention.

4. Legal bases for processing

Under UK GDPR and EU GDPR, we rely on the following legal bases:

• Consent — for marketing communications and non-essential cookies. You may withdraw consent at any time.

• Performance of a contract — to provide services you have requested.

• Legitimate interests — to operate, secure and improve our services, where those interests are not overridden by your rights.

• Legal obligation — where we are required to process data by law.

5. Who we share your information with

We do not sell personal data. We share information only with:

• Service providers who process data on our behalf (e.g. hosting, analytics, email infrastructure, CRM). All providers are bound by appropriate data processing agreements.

• Professional advisers including lawyers, accountants and auditors, where necessary.

• Authorities where required by law, court order or regulatory request.

• Successor entities in the event of a merger, acquisition or restructuring, subject to appropriate confidentiality.

6. International transfers

Some of our service providers operate outside the UK or European Economic Area. Where personal data is transferred internationally, we put appropriate safeguards in place — typically Standard Contractual Clauses, the UK International Data Transfer Agreement, or transfers to jurisdictions with an adequacy decision.

7. How long we keep your information

We retain personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Specific retention periods depend on the type of data and the relationship — for example, marketing contact data is reviewed periodically and deleted where no engagement has occurred for a defined period.

8. Your rights

Under UK GDPR and EU GDPR, you have the right to:

• Access the personal data we hold about you.

• Rectification of inaccurate or incomplete data.

• Erasure of your personal data ("right to be forgotten") in certain circumstances.

• Restriction of processing in certain circumstances.

• Data portability — to receive your data in a structured, commonly used format.

• Object to processing based on legitimate interests or for direct marketing.

• Withdraw consent at any time, where processing is based on consent.

• Lodge a complaint with a supervisory authority — the Information Commissioner's Office (ICO) in the UK, or your local data protection authority in the EU.

To exercise any of these rights, please contact us at privacy@thebiochain.com .

9. Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. These include access controls, encryption, regular review of access logs, and staff training. No system is perfectly secure, but we work to align our practices with the standards expected of an infrastructure provider operating in regulated environments.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the "last updated" date shown at the top.

11. Contact us

If you have questions about this policy or how we handle your data, please contact us at privacy@thebiochain.com or write to us at our registered office above.

Terms of Service

These terms govern your use of the website at thebiochain.com (the "Website"), operated by BioChain Limited By accessing or using the Website, you agree to be bound by these terms. If you do not agree, please do not use the Website.

1. Acceptance of terms

By accessing or using the Website, you confirm that you have read, understood and agree to be bound by these Terms of Service and our Privacy Policy. If you are using the Website on behalf of an organisation, you confirm you have authority to bind that organisation.

2. Use of the website

You may use the Website for lawful purposes only. You agree not to:

• Use the Website in any way that violates applicable law or regulation.

• Attempt to gain unauthorised access to any part of the Website, the servers on which it is hosted, or any related systems.

• Use any automated means (including bots, scrapers or crawlers) to access the Website except as expressly permitted.

• Interfere with or disrupt the Website or its underlying infrastructure.

• Misrepresent your identity or affiliation in communications with us.

3. Intellectual property

All content on the Website — including text, graphics, logos, software, diagrams, designs and other materials — is owned by BioChain Limited or its licensors and is protected by intellectual property laws. The "BioChain" name and associated marks are trade marks of BioChain Limited

You may view, download and print Website content for your personal or internal business reference. Any other use — including reproduction, modification, distribution, republication or commercial use — requires our prior written consent.

4. The BioChain platform

Use of the BioChain infrastructure platform itself (as distinct from this Website) is governed by a separate agreement between BioChain Limited and the customer organisation. Nothing on this Website grants any right or licence to use the platform.

5. Accuracy of information

We make reasonable efforts to ensure that information on the Website is accurate and current, but we make no warranty that it is complete, accurate or up to date. The Website is provided for general information only and does not constitute professional, regulatory or legal advice.

6. Third-party links

The Website may contain links to third-party websites. These links are provided for convenience only. We are not responsible for the content, privacy practices or operation of third-party websites.

7. Disclaimers

The Website is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties including those of merchantability, fitness for a particular purpose and non-infringement.

8. Limitation of liability

To the fullest extent permitted by law, BioChain Limited and its officers, employees and agents will not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of, or inability to use, the Website.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot be excluded under applicable law.

9. Indemnification

You agree to indemnify and hold harmless BioChain Limited and its officers, employees and agents from any claims, damages or expenses arising from your breach of these terms or your misuse of the Website.

10. Governing law and jurisdiction

These terms are governed by the laws of England and Wales . Any disputes arising in connection with these terms or the Website are subject to the exclusive jurisdiction of the courts of England and Wales .

11. Changes to these terms

We may update these terms from time to time. The current version will always be available on this page, with the "last updated" date shown at the top. Continued use of the Website after changes constitutes acceptance of the updated terms.

12. Contact

For questions about these terms, please contact us at legal@thebiochain.com or at our registered office.

Cookie Policy

This policy explains what cookies are, how we use them on the BioChain website, and how you can control them. It should be read alongside our Privacy Policy.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, remember preferences, and understand how the site is being used. Some cookies are essential for the site to function; others are used for analytics or marketing purposes.

2. Types of cookies we use

• Strictly necessary cookies — required for the website to function. These cannot be switched off and do not store personally identifiable information.

• Analytics cookies — help us understand how visitors interact with the website, set only with your consent.

• Functional cookies — remember your preferences (e.g. cookie consent choice), set with your consent.

• Marketing cookies — used to measure the effectiveness of campaigns. We do not currently use marketing cookies, but if we do in future, they will only be set with your explicit consent.

3. Cookies we set

The following cookies are used on this website. This list is provided as a guide and is updated as our cookie usage changes.

4. Managing cookies

You can manage your cookie preferences at any time using the cookie banner on this site, or through your browser settings. Most browsers allow you to refuse or delete cookies — instructions for popular browsers are available at aboutcookies.org .

Please note that disabling certain cookies may affect the functionality of this website.

5. Changes to this policy

We may update this Cookie Policy as our practices or technology change. The current version will always be available on this page.

6. Contact

For questions about cookies, please contact us at privacy@thebiochain.com .